TPS Tenant Satisfaction Survey Tenant perception surveyTP01. Overall satisfactionTaking everything into account, how satisfied or dissatisfied are you with the service provided by Lambeth Self Help?Very satisfiedFairly satisfiedNeither satisfied nor dissatisfiedFairly dissatisfiedVery dissatisfiedTP02. Satisfaction with repairsHas Lambeth Self Help carried out a repair to your home in the last 12 months?*YesNoIf yes, how satisfied or dissatisfied are you with the overall repairs service from Lambeth Self Help over the last 12 months?Very satisfiedFairly satisfiedNeither satisfied nor dissatisfiedFairly dissatisfiedVery dissatisfiedTP03. Satisfaction with time taken to complete most re-cent repairHas Lambeth Self Help carried out a repair to your home in the last 12 months?YesNoIf yes, how satisfied or dissatisfied are you with the time taken to complete your most recent repair after you reported it?Very satisfiedFairly satisfiedNeither satisfied nor dissatisfiedFairly dissatisfiedVery dissatisfiedTPO4. Satisfaction that the home is well maintainedHow satisfied or dissatisfied are you that Lambeth Self Help provides a home that is well maintained?Very satisfiedFairly satisfiedNeither satisfied nor dissatisfiedFairly dissatisfiedVery dissatisfied
